Zong Advances Airport Exclusive Connectivity with 5G-Ready Infrastructure and Customer Facilitation at Islamabad International Airport
Islamabad: Zong, Pakistan’s leading technology services enterprise, has officially commenced the deployment of its exclusive 5G-ready Indoor Building Solution (IBS) as the only telecom operator at Islamabad International Airport, alongside the establishment of a Customer Facilitation Desk, marking a significant milestone in advancing next-generation digital infrastructure. The initiative will deliver seamless and high-speed indoor network coverage across the airport while enabling travellers to access instant SIM activation, data services, and dedicated on-ground customer support. As Pakistan advances toward a digitally connected future, this initiative lays the foundation for intelligent services and next-generation travel experiences powered by 5G.
With the deployment of its 5G-ready IBS, Zong will significantly enhance Customer Experience across key airport facilities, ensuring uninterrupted high-speed connectivity across passenger terminals.
The inauguration ceremony was attended by senior leadership from Zong, the Pakistan Airports Authority (PAA), and Huawei Global, reaffirming their collective commitment to advancing Pakistan’s digital transformation through 5G-ready infrastructure and strategic collaboration across the aviation ecosystem.
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Speaking at the ceremony, Mr. Mao Weiliang, Chief Technical Officer, Zong, said: “Connectivity is no longer just about communication, it is the backbone of intelligent travel, digital services and economic growth. Through our collaboration with our partners, we are building a future-ready 5G digital ecosystem at the Islamabad International Airport, that enhances today’s passenger experience while preparing Pakistan for the next era of smart aviation. This initiative reflects the enduring technology partnership between China and Pakistan and our shared vision of delivering ultimate technology experience to the people of Pakistan. As we move toward full-scale 5G services at Islamabad International Airport, we remain committed to accelerating Pakistan’s digital transformation through innovation, collaboration, and trusted technology.”
Mr. Faheem Durrani, Executive Director Sales & Distribution, Zong, added: “At Zong, every customer touchpoint is an opportunity to deliver a better digital experience. By bringing our Customer Facilitation Desk together with 5G-ready infrastructure at Islamabad International Airport, we are making it easier for travellers to stay connected while strengthening our commitment to seamless service delivery. As Pakistan’s digital ecosystem continues to evolve, we remain focused on expanding customer access to innovative technology solutions that create meaningful value wherever our customers are.”
On this occasion, Mr. Aftab Gillani, Airport Manager, Islamabad International Airport, also stated:
“Today’s travellers expect airports to provide seamless digital experiences alongside world-class physical infrastructure. The deployment of Zong’s 5G-ready Indoor Building Solution and Customer Facilitation Desk is strengthening our ability to deliver reliable connectivity, enhance passenger convenience, supporting the evolving needs of modern aviation. We value this collaboration as an important step toward creating a smarter and more digitally enabled airport.”
The initiative forms part of Zong’s long-term strategy to build intelligent digital infrastructure across Pakistan’s major transit hubs. By combining trusted 5G connectivity with AI Enablement, Diversified Products & Services, and an unwavering focus on delivering the Ultimate Customer Experience, Zong continues to accelerate the Digital Pakistan agenda while creating smarter, more connected travel experiences for millions of passengers.
By expanding 5G-ready infrastructure and instant customer facilitation to Islamabad International Airport, this partnership will help shape a more connected, inclusive and future-ready Pakistan.
