KE CEO Visits Customers Care Center
Mr. Moonis Alvi, CEO, K-Electric visited KE’s customer care center in Lyari to review the utility’s on-going operations to resolve customers’ queries. During his visit, he also interacted with customers to ensure their concerns are being timely addressed.
He appreciated the team at the center for guiding customers despite high volume of queries following the announcement of the Prime Minister’s FCA relief package. He also shared some valuable tips regarding energy conservation with the consumers.
Also Read: Standard Chartered announces Winners of#SCWomenInTech Cohort 4
KE serves its 3.3 million customers across the energy value chain in Karachi and its adjoining areas via an active network of 30 Integrated Business Centres (IBCs), 27 CECs, 26 CFCs and 11 IoWs. Using state of the art technologies, these physical customers touch points of KE handle more than 2 million interactions annually and provide facilitation to customers with their queries on new connection, billing service and billing complaints.
Also Read:
- Ben Stokes to Miss First Test Against Pakistan Due to Injury
- Pakistan Needs Unified Strategy for Sustainable Growth and Investment: Azfar Ahsan
- Ismail Global and Legal Aid Society Join Hands to Combat Gender-Based Violence
- University of Karachi hosts insightful guest session on “The Future of PR” with Xenith PR
- Mobilink Bank’s Invisible Heirs campaign bags Digital Nations Video Creativity Award at M360 APAC
